Terms and Conditions:

UK, EU and international exchange policy:

We currently do not accept returns. However, we can exchange items you are unhappy with provided you return it to us in its original packaging, new and unworn within 14 days of receiving your package.

Items should be returned new, unworn and in its original packaging will labels and tags still intact.

How do I exchange an item?

UK, EU and international customers will be required to pay for all additional shipping during the exchange process. Please follow the procedure stated below:

  • Exchanges must first be requested by contacting us at jnissiwear@hotmail.co.uk.
  • Once an exchange as been approved, you will receive an address in which you can mail the items back to us.
  • Please then re-pack the item in its original packaging, new and unworn with labels and tags still intact.
  • Return the package via your nearest Post Office. You must obtain your receipt as proof of postage.
  • Once we receive the goods, you will be notified by email where you will then be able to state which item(s) you wish to receive instead. 
  • These item(s) will be picked for you (if they are still available) and sent to the original address - once an additional shipping cost has been paid by the customer.

 

SHIPPING FEES**

UK
Free shipping to the UK.

EUROPE
When you spend £50 or more enter the promo code FEUR50 for free shipping. 

REST OF THE WORLD:
When you spend £100 or more enter the promo code FWDW100 for free shipping.